FAQ lautele
LightCh8in e le fa'atau sa'o i tagata fa'au'uga, e tatau ona e ulufale i totonu o lau fa'amatalaga a le tagata e va'ai tau.Ina ia lesitala e avea ma sui, e tatau ona e:
- Faatumu se talosaga puupuu i faamatalaga a lau kamupani.
- Tu'u i luga pepa lagolago (laisene pisinisi ma pemita toe fa'atau), ona tu'uina atu lea i la matou upega tafa'ilagi.O le a matou iloiloina ma fa'amaonia lau talosaga i totonu ole 24 itula talu ona tu'uina atu.
1) Resitala ma saini i lau teugatupe.
2) Fa'aopoopo mea e te mana'o e fa'atau i lau fa'atau fa'atau.
3) Faʻauma le faʻagasologa o le totogiina.
4) O le a logoina oe e le System pe a lafo lau oka ma tuʻuina atu se numera siaki.
Matou te talia PayPal ma Credit Card totogi.
LightCh8in e le fa'atau sa'o atu i tagata fa'au'u.E mana'omia e le au fai konekarate ona saini i totonu o latou teugatupe i le www.lightch8in.com e va'ai ai tau.
Fa'atasi ma Fa'aitiitiga:
Fausia se faʻamatalaga LightChain ma saini e maua ai faʻaitiitiga faʻapitoa ma ofo ma maua fua faʻatau i luga o poloaiga uma e sili atu i le $ 500 ma le $ 10 faʻasalalauga faʻasalalau i luga o poloaiga uma i lalo ole $ 500, e avanoa mo na o tagata.
Tu'u lau coupon code a'o le'i siaki i fafo e maua ai lau fa'aitiitiga.
Ina ia sili atu le tautuaina o matou tagata faʻatau, faʻamautu tau faʻatauvaʻa ma ofoina atu fefaʻatauaiga sili ona lelei ma faʻaosofia i o matou tagata, matou te le faʻasoa a matou tau i tagata lautele, faʻamolemole fatu se teugatupe ma saini e vaʻai i lau tau.
E mafai ona e alu i le fatuina o le so'oga tala i la matou 'upega tafaʻilagi ma faʻatumu faʻamatalaga talosaga.O le a e mauaina lau fa'amatalaga fa'amatalaga fa'amatalaga ma le tau o sui pe a maua ma fa'agasolo lau talosaga.
Va'a ma Fa'atau
Matou te ofoina atu le totogi fua i o matou tagata i luga o poloaiga uma e sili atu i le $500 ma le $10 totogi faʻasalalau mo oka i lalo ole $500.
Pe a tuʻuina lau faʻatonuga, e mafai ona e filifili i luga o la matou faʻaitiitiga faʻaitiitiga UPS Express faʻavavevave filifiliga i le siaki.
O mea uma o loʻo i totonu o faʻatauga na faʻatonu aʻo leʻi oʻo i le 3:30 EST o le a lafo i le aso lava e tasi.O fa'atonuga o le a lafo mai se tasi o matou pa'aga tufatufa o lo'o i le atunu'u atoa ma e tatau ona taunu'u i le 1-3 aso e fa'atatau i lou nofoaga
Ole a lafo mai le faleteuoloa pito lata ane ile fa'atauga o lo'o maua.
Poloaiga 3:30 EST o le a lafo i le aso lava e tasi1-3 aso faʻatatau ile avanoa
Afai e le'i fa'agaioia le fa'atonu ona mafai lea ona e fa'aopoopo pe fa'aopoopo mea i lau fa'atonuga.E te mauaina se imeli e logoina oe pe a maeʻa le faʻatonuga.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
O le ae mauaina ma imeli ma fa'amatalaga siaki e logoina oe pe a mae'a le fa'atonuga.
Email our team at customerservice@lightch8in.com with your order number and details on the missing item(s). Customer service will contact you to resolve the issue.
Inventory e faʻafouina i aso uma ma lisiina mo mea taʻitasi i luga o la matou upega tafaʻilagi.
All available finish options are listed for each item on our website. Custom finishes are available with a minimum order quantity and can be requested by emailing us at customerservice@lightch8in.com.
O lo'o avanoa uma filifiliga o le vevela lanu mo mea ta'itasi i luga o la matou upega tafa'ilagi.
Special order color temperatures are available on request. Please email customerservice@lightch8in.com with more information.
Kiliki i luga o le laupepa faʻamatalaga o loʻo i totonu o le faʻamatalaga o mea i luga o la matou upega tafaʻilagi e vaʻai pe download le pepa faʻapitoa.
Fa'atatau i tua o le tu'uina atu aso o le a lisiina i luga o fa'amatalaga fa'amaumauga mo mea ta'itasi i luga o le upega tafa'ilagi.
Email customer service at customerservice@lightch8in.com if your discount code wasn’t applied.
Email customer service at customerservice@lightch8in.com to cancel any order. Refunds will be processed once the cancel request has been received. Once an order has been shipped, customer is responsible for return shipment. Refunds will be issued once the returned items have been received.
Fa'amolemole siaki lau imeli fa'amautu o oka mo fa'amatalaga siaki.
Tagata fa'atau FAQs
Fa'amolemole fa'afeso'ota'i mai matou e maua faila PDF, o le a vave ma vave ona matou taulimaina:
Mailing us: info@lightch8in.com Tu'u mai ia i matou se fe'au ile itulau CONTACT.
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Toe fo'i ma Fa'amaonia:
Click the RMA link on on the website. Fill out the requested information and email the completed forms to our team at customerservice@lightch8in.com and we will contact you to complete the return process.
Click the Warranty Claim/RMA link on on the website. Fill out the requested information and email the completed form to our team at customerservice@lightch8in.com. Submit photos of the products under warranty and customer service will review the information in order to honor your warranty claim.
Ina ia sili atu le tautuaina o matou tagata faʻatau, faʻamautu tau faʻatauvaʻa ma ofoina atu fefaʻatauaiga sili ona lelei ma faʻaosofia i o matou tagata, matou te le faʻasoa a matou tau i tagata lautele, faʻamolemole fatu se teugatupe ma saini e vaʻai i lau tau.
E mafai ona e alu i le fatuina o le so'oga tala i la matou 'upega tafaʻilagi ma faʻatumu faʻamatalaga talosaga.O le a e mauaina lau fa'amatalaga fa'amatalaga fa'amatalaga ma le tau o sui pe a maua ma fa'agasolo lau talosaga.
Kiliki le RMA so'oga i luga ole upegatafa'ilagi.Faatumu fa'amatalaga talosaga ma imeli fa'atumu pepa i la matou 'au icustomerservice@lightch8in.comma o le a faʻafesoʻotaʻi oe e se tasi e faʻamaeʻa le faagasologa o le toe faʻafoʻi atu ma filifili le filifiliga o laʻu teugatupe.
O faʻamatalaga faʻamaonia e aofia ai faʻamatalaga taʻitasi o oloa i luga o la matou upega tafaʻilagi.
Ioe, o le tagata fa'atau e nafa ma tau o felauaiga mo mea uma na toe fa'afo'i mai ua uma ona lafo.E mafai ona talosagaina se fa'ailoga toe fa'afo'i mai i le tau a le tagata fa'atau e toe fa'afo'i ai au mea ma maua ai se tupe toe fa'afo'i po'o se fa'atupe fa'atupe.
Malamalama atamai(Bluetooth/WIFI).
Metotia 1: Fa'agaioiga App.
Oomi le ata moli, ona oso aʻe ai lea o le vaega e pulea i le pito i lalo o le lau.Kiliki "tapese" i le tulimanu agavale pito i luga o le vaega e pulea.A maeʻa le "tapē" le lamepa, o le a faʻafefe lemu le mea faʻapipiʻi faʻatolu, e faʻaalia ai o le lamepa e leai se fesoʻotaʻiga ma ua manuia le toe faʻaleleia o le fale gaosimea.
Metotia 2: Fa'agaioiga Tusia.
Ki moli mo le 15 sekone, ona tape lea mo le 5 sekone.Toe fai fa 4 taimi.A maeʻa, o le a emo malie le moli mo le 3 taimi, ma e faʻaalia ai ua manuia le taotoga.
Emoo lona uiga o le mea fa'apipi'i i nisi taimi e susulu, o nisi taimi e mu;
molio lona uiga emo vave ma le masani.
Pe a ki la le moli, afai e emo lemu, o le mea masani lea;
Ae afai e emo pe a uma se vaitaimi, e le masani ai, siaki pe o galue le eletise ma o loʻo fesoʻotaʻi lelei le Bluetooth.
E masani lava pe a telegese le emoemo, o lona uiga o loʻo ola le moli ae e leʻi fesoʻotaʻi le faailo Bluetooth.
E leʻi toe faʻaleleia le faʻatulagaina o fale gaosimea, E mafai ona e faia lamepa e toe faʻafoʻi i le fale gaosimea e ala ile faʻatinoga o tusi lesona.
Ki moli mo le 15 sekone, ona tape lea mo le 5 sekone.Toe fai fa 4 taimi.A maeʻa, o le a moli lemu le moli 3 taimi, ma e taʻu mai ai ua manuia le taotoga.
Fa'aaogā le App i lau masini feavea'i e su'e ma va'ai pe mafai ona e mauaina fa'ailoga Bluetooth.Afai o le l, ona faaopoopo lea ma pulea sa'o lamepa, O lea e masani ai.Afai e maua le moli, siaki pe mautu le faiga o le eletise ma uaea pe leai.
O le mamao mo le fa'aopoopoina o lamepa i le pito o le vaega e tatau ona i totonu o le 15 ft, ma le mamao mo le fa'atonutonuina o lamepa o lo'o i totonu ole 30 ft.
Mafuaaga:
1) O le faailo e vaivai tele, ma atonu e manaʻomia lou faʻalatalata atu i ai
2) Le lamepa poʻo le mauaina o se faʻailoga e toe fai e faʻamalosia ai le faʻaalia o le faʻailoga.Fa'amolemole fa'afeso'ota'i matou pe a e talitonu e te mana'omia se toe fai.
3) E le fetaui le telefoni feaveaʻi ma la matou Bluetooth module.
4) Ole telefoni feavea'i ile lamepa e tatau ona la'ititi ifo ile 15 ft a'o fa'aopoopo moli po'o le fa'aogaina o le fa'aoga sa'o ole telefoni.
E manaʻomia e le BLE Mesh le masini ia le itiiti ifo ma le lagolago i le Bluetooth 4.0+LE, o lea e manaʻomia ai e le App le mea o loʻo i lalo:
Android 4.4.2 po'o luga ole 4.4.2
IOS 9.0 po'o le fa'aoga fou, iPhone 4S po'o le version.ewer fou
E manaʻomia e le BLE Mesh le masini ia le itiiti ifo ma le lagolago i le Bluetooth 4.0+LE, o lea e manaʻomia ai e le App le mea o loʻo i lalo:
Android 4.4.2 po'o luga ole 4.4.2
IOS 9.0 po'o le fa'aoga fou, iPhone 4S po'o le version.ewer fou
Mulimuli i le fa'atonuga o le gagana App e toe fa'aopoopo.Afai e le mafai lava ona faʻaopoopo, ona siaki lea pe tatala le Bluetooth pe leai, a leai, faʻafesoʻotaʻi le Bluetooth ma toe tatala le App e faʻaopopo moli.
Afai e tele telefoni e faʻaopoopo moli, tasi le telefoni feaveaʻi e alu ese mai le App ma motusia moli, ona mafai lea e le isi telefoni feaveaʻi ona faʻafesoʻotaʻi, o lona uiga e naʻo le tasi le masini feaveaʻi e mafai ona pulea moli i le taimi e tasi.
Tu'u ese mai le App, siaki pe o ola le Bluetooth pe leai, tatala le telefoni feavea'i Bluetooth ona toe tatala lea o le App, toe fai le App pe a uma le 30 sekone.